FAQs

Q: What are the policies for returns and exchanges?

A: Please check out our policies.

Q: How do I know if my order has been placed correctly?

A: You will be emailed a confirmation of the order immediately after it is placed.

Q: How can I track the status of my order?

A: You can check the tracking of your order in My Account or within the email you are sent when your items ship. 

Q: Can I change or cancel my order?

A: With our rapid order processing we cannot guarantee that any changes can be made. If you do need to make an adjustment you can email info@dresskodes.com

Q: Where can I find my login details if forgotten?

A: You can retrieve these details from the My Account page. 

Forgotten password: enter your login name and email address and we will send you your password hint via email.
Forgotten user ID: Enter the email address associated with your customer account. Hit the "remind me" button below, and we will email you a list of valid usernames.

Q: What payment methods do you accept?

A: Dresskodes accepts; Visa, Mastercard, AMEX and Discover. We're also happy to accept payment with your PayPal account. 

Q: I have an in-store credit, can I apply it to my online order?

A: You can apply a gift card balance at checkout.

Q: Does sales tax apply to my purchase?

A: In compliance with sales tax laws, we automatically collect sales tax for those provinces that require it, including Toronto location (our physical location)

Q: What are my shipping options?

A: We offer the choices of CANADA POST or UPS.

Q: When will my order ship?

A: Our shipping times are as such;

• Orders for in-stock items will ship within 2-3 business days from the date of your order regardless of the time the order is placed.
• Orders placed using this ship method will arrive in 8 business days or less.
• Standard Shipping orders are delivered by either UPS or Canada Post depending upon shipment weight and order amount.

Q: Is a signature required for delivery?

A: Golf Anything does not require a signature except for most orders above $300. 

Q: Do you ship internationally?

A: Dresskodes ships throughout Canada and United States. 

Q: Are international duties and taxes included in the shipping charges?

A: International customers will be responsible for payment of any applicable duties at the time an order arrives at its destination. Please contact your local Customs Office for any duty and taxes that may be added.